Soft Skills for Newcomers

Workshop Overview: In many countries, your qualifications and skills (hard skills) are the most important thing to finding work. In the Canadian labour market, soft skills (e.g. communication, interpersonal and presentation skills) are more often the determining factor in you finding work.

The hard skills will show your ability to do the job whereas your soft skills will show potential employers that you will be a good fit, working with the existing team and communicating with customers or clients.

This workshop teaches important considerations, techniques, and best practices, that will help Newcomers to Canada to showcase their soft skills for success in attaining and retaining employment.

Content: 

• First impressions
• Body language
• Listening and understanding
• Appropriate workplace conversations
• The golden rules of teamwork
• Responding to conflict in the workplace
• Etc.

Learning Outcomes: 

1. Understand the value of effective Communication in the Canadian workplace
2. Gain a clear appreciation of the role of Teamwork